Search found 303 matches

by singalen
December 7th, 2020, 10:44 pm
Forum: iOS Support
Topic: Zoom suggestion
Replies: 1
Views: 235

Re: Zoom suggestion

Thanks for your suggestions! Do you zoom because you touch a screen with another finger, or does it happen when you drag one finder over the screen? If it's the latter, then it's a bug. If it's the former, well... We may introduce an advanced option to do so. I think the dire wolf suggestion belongs...
by singalen
December 7th, 2020, 10:42 pm
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 16
Views: 2112

Re: Crash when opening add-on panel

Thank you for reporting it! I am sorry for leaving this issue rot for the last month. My work happened. I'll get back to it, hopefully, the next weekend. Still unsure how to debug it, as I cannot reproduce it. I think I'll need to build a special version and work with people who can reproduce it on ...
by singalen
November 1st, 2020, 6:29 am
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 16
Views: 2112

Re: Crash when opening add-on panel

I understand that you cannot access Addons screen, but maybe you can remember which was the last addon you installed? This might be the key. Also, which language do you use to play? Another question, does it crash immediately after Connect button, or after it downloads addons list (that is, the wind...
by singalen
October 31st, 2020, 3:19 am
Forum: iOS Support
Topic: iOS support thread
Replies: 134
Views: 53184

Re: iOS support thread

(sigh). Indeed. Redesigning Wesnoth GUI is a pain, and non-rectangular areas are outright impossible. Redesigning it for phones was a lot of effort, and the design is still very buggy. I don't know if I ever can fix it for the notch. So far, at least, it can be flipped to the left or right side. One...
by singalen
October 31st, 2020, 1:38 am
Forum: iOS Support
Topic: iOS support thread
Replies: 134
Views: 53184

Re: iOS support thread

Thank you for the kind words! AppStore is a kind of a side project for Wesnoth, and it doesn't have a lot of translators to work on. Though... why not. We can make it a separate text resource and ask translators to translate it as well. I need to register this as a work item. All languages are inclu...
by singalen
October 28th, 2020, 8:00 pm
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 16
Views: 2112

Re: Crash when opening add-on panel

Thanks! Let me PM you.
by singalen
October 28th, 2020, 6:29 am
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 16
Views: 2112

Re: Crash when opening add-on panel

Sorry for delay. I spent quite some time trying to figure out why I cannot symbolicate the crash report (i.e. match to my locally stored technical data). Then I found out that it's from internal version 85, while the latest release as of July, was the version 89. Add-ons screen crash was already fix...
by singalen
October 28th, 2020, 6:23 am
Forum: iOS Support
Topic: iOS support thread
Replies: 134
Views: 53184

Re: iOS support thread

Sorry for delay. I spent quite some time trying to figure out why I cannot symbolicate the crash report (i.e. match to my locally stored technical data). Then I found out that it's from internal version 85, while the latest release as of July, was the version 89. Add-ons screen crash was already fix...
by singalen
October 12th, 2020, 10:33 am
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 16
Views: 2112

Re: Crash when opening add-on panel

Thanks to Straff's attached crash report, I know what is the problem there.
This may be deep in the core of the project, a network operation that's fine on desktop OS but takes too long on iOS (which is not permitted).
Still investigating.
by singalen
October 11th, 2020, 2:54 am
Forum: iOS Support
Topic: Crash when opening add-on panel
Replies: 16
Views: 2112

Re: Crash when opening add-on panel

Thanks for your report! Working on it now.
by singalen
September 29th, 2020, 4:00 am
Forum: iOS Support
Topic: iOS support thread
Replies: 134
Views: 53184

Re: iOS support thread

Thank you very much for a detailed diagnostics!
A 1.14.14 update is planned for this weekend, will take a stab at this problem.
by singalen
August 26th, 2020, 11:25 pm
Forum: iOS Support
Topic: Backups
Replies: 4
Views: 679

Re: Backups

Very sorry to hear. Not yet. Let me ask for some hints. Can you see the saves in Files app, Wesnoth/saves folder? BTW, an awkward workaround for this problem is to download saves in Files. Is there anything unusual with your device? Is it running out of storage or iCloud space? Is there some other p...
by singalen
August 22nd, 2020, 11:57 pm
Forum: iOS Support
Topic: Backups
Replies: 4
Views: 679

Re: Backups

Hello.
This definitely shouldn't happen. Will look into it.
by singalen
August 22nd, 2020, 11:46 pm
Forum: iOS Support
Topic: iOS support thread
Replies: 134
Views: 53184

Re: iOS support thread

Thanks for reporting!
Will look into it.
Our iCloud synchronization is very basic, it may behave strangely.

Were your saves gone on a single device, or were they synchronized from another device?
by singalen
July 18th, 2020, 6:16 am
Forum: iOS Support
Topic: IOS App bundle
Replies: 5
Views: 1274

Re: IOS App bundle

We got a report that the problem may fix itself in a few days. Did this by chance happen to you?

They say that in a similar cases, Apple support recommended users to contact the iTunes Support directly, referring to a case number.
Our Apple Developer Support case number is 101137386926.